broadbandBICONNECTED BY sertex BROADBAND SOLUTIONS

Welcome to Fiber-Fast Internet

Sertex is proud to partner with New Shoreham in serving Block Island residents and businesses.

Please visit broadbandbi.com for network updates, help center, service subscriptions, and answers to frequently asked questions.

Customer Installation Experience Survey

We invite BroadbandBI customers to give valuable feedback about your installation experience.

Estimated Time to Complete: 2 minutes

Get Started Streaming

One of the many benefits of having fiber-to-the-home internet service is that you can connect to streaming entertainment on your television.

Streaming allows you to enjoy video or audio content in real-time without having to download files. If you’re ready to cut the cord with cable and begin streaming, Sertex has created a video to make the transition as seamless as possible.

Just four minutes long, the video simply and clearly explains the steps a new broadband subscriber can take to access local programming, movies, and more through streaming service apps like Netflix, Hulu, YouTube TV, and others.

With high-speed fiber broadband connected by Sertex, multiple devices can stream at the same time. And no matter what you’re doing, you’ll always have enough bandwidth. Gone are the days of buffering and freezing.

Welcome to lightspeed connectivity. Welcome to streaming!

About Sertex Broadband Solutions

Sertex is a leading New England fiber optic deployment expert with more than three decades of experience in the Northeast. After working with New Shoreham to successfully construct and operate the towns’ CAI, Sertex was chosen to build out and operate the BroadbandBI fiber-to-the-home network through a competitive bid process. Sertex crews have worked on the island throughout 2021 and 2022 and are responsible for performing all construction, installation, and maintenance services.

Learn more about Sertex.

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