Privacy Statement

Sertex Broadband (“Sertex”) is committed to protecting your privacy on this website. Please read this Privacy Statement carefully so that you understand how we collect and use your personal data.

What Personal Data We Collect and Why We Collect It

Contact Forms

When you visit our website and complete our email form, we will collect data from you such as your name, email address and comments. The information we collect may be used by us to contact you to provide you with information we believe may be useful to you.

Please note, if you send us an Internet non-encrypted email communication, it may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. To protect your privacy, please do not use email to communicate information to us that you consider confidential.

At no time will we sell or broker any of the information we receive from you to any third parties. We will use it only for our own internal purposes and, where appropriate, to contact you directly.

If at any time you do not wish us to contact you using the information we have retrieved or have any questions concerning our Privacy Policy, please feel free to contact us by telephone or by email.

Website Comments

Visitors to the Sertex website are not allowed to leave comments on the site. Therefore, we do not collect any data from any comment forms.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics, Cookies and Tags

Visitors should be aware that when you visit our website, we collect certain information that does not identify you personally, but provides us with usage data, such as the number of visitors we receive, what pages are visited, browser type, service provider, referral URL, etc. No personal information is collected from Google Analytics. Click here for further information concerning Google Analytics.

We may use what is known as a cookie – a small piece of text sent to your browser by the website you visit. It helps the website to remember information about your visit, like your preferred language and other settings, that can make your next visit easier and the site more useful to you. By assigning a unique data element to each visitor, a website can recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract any other personal information about you such as your name, street address or email address.

We may also use what is known as client-side page tagging, which uses code on each page to write certain information about the page and the visitor to a log when a page is rendered by your web browser. This technique is also commonly used on commercial websites.

“Tagging” may result in a JavaScript program running on your computer, but it is limited to providing information about the page that you are requesting and the configuration of your browser. It will not read any of your data files or execute any additional programs. It does not extract any personal information about you, such as your name or address. Click here for further information about Google client-side page tagging.

If you would like to know what cookies are collected by our website or others, visit

Linking to Other Sites

Our website may provide links to other websites not owned or controlled by Sertex that we think might be useful or of interest to you. However, we are not responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to various websites other than our website does not constitute or imply endorsement of any products or services described on other websites, or of any other material contained in them.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline.

Our website uses SSL (Secure Sockets Layer), a standard security technology for establishing an encrypted link between a web server and a browser. SSL ensures that all data passed between the web server and browser remain private.

Unless erroneously provided by a website visitor, we do not collect any sensitive information that requires encryption.

Changes to this Statement

Sertex may change this Statement from time to time. When updates are made, the Privacy Policy version date will also be updated to reflect that a revision occurred. We encourage visitors to periodically reread this Policy to see if there have been any changes that may affect you.

This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Contact Information
Sertex Broadband
22 Center Parkway
Plainfield, CT 06374

Phone: 860-317-1006